Build the future of utility design with us

Position Overview:

We are seeking a motivated and results-driven Senior Account Executive who has a proven ability to identify and close new business opportunities but also penetrate our existing client base, seeking new opportunities, understanding their challenges, creating unique strategies per account, and matching their needs with SBS solutions. This role requires a dynamic individual who is passionate about providing exceptional service and value to our customers.

You will be responsible for managing the entire sales process, from prospecting and lead generation to closing deals and maintaining long-term customer relationships. You will leverage relationships with key stakeholders such as Solutions Engineers, Product Owners, Delivery and Development teams as required. This role will report to the Vice President of Sales.

The successful candidate will work remotely servicing North America.

Duties/Responsibilities:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media to grow book of business
• Set up meetings with potential clients to complete discovery process to understand pain points and business goals
• Prepare and deliver appropriate presentations on products and services, collaborating with the greater sales and product team
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections with your customers
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Required Skills/Abilities:

• Proven experience as a Senior Account Manager or relevant role
• Knowledgeable in Utility IOU CAPEX/OPEX, Transmission and Distribution for Electric and Gas
• Knowledgeable in AEC solutions that support Utility Transmission and Distribution projects
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM (Salesforce) software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Project Management and ability to manage book of business and multiple opportunities simultaneously

Compensation:

You can expect your annual on target earnings (OTE) to be between $175,000-$200,000 (base and commission) depending on sales performance. Commissions are uncapped, allowing top performers the opportunity to earn $200,000+

What We Offer:

• Competitive base salary with commissions
• Comprehensive medical insurance, with FSA and HSA options
• Vision and Dental Care
• 401(k) plan, including matching contributions
• Life Insurance and short & long-term disability
• 20 days of paid time off + 8 paid holidays each year
• Training and professional development opportunities
• Supportive company culture focused on growth, innovation, and customer satisfaction

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [email protected].

Spatial Business Systems is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Position Overview:

An Account Manager, AEC has an ability to identify and close new business opportunities but also penetrate our existing client base, seeking new opportunities, understanding their challenges, creating unique strategies per account, and matching their needs with SBS solutions. This role requires a dynamic individual who is passionate about providing exceptional service and value to our customers.

They are responsible for managing the entire sales process, from prospecting and lead generation to closing deals and maintaining long-term customer relationships. You will leverage relationships with key stakeholders such as Solutions Architects, Delivery and Development teams as required. This reports to the Sr. Director of AEC overseeing North America and Australia regions.

This position will be filled as either Account Manager or Senior Account Manager, depending on the candidate’s experience and qualifications. Preferred candidates will have a background in engineering, design, project management, or sales within the utility industry.

Duties/Responsibilities:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Required Skills/Abilities:

• Experience in sales, business development, or engineering design
• Knowledgeable in transmission & distribution for Electric and/or Gas utilities
• Knowledgeable in AEC organizations and solutions
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM (Salesforce) software is a plus
• Thorough understanding or ability to learn marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations

Compensation:

You can expect your annual target earnings (OTE) to be between $120,000-$180,000 (base and commission) depending on experience and sales performance. Commissions are uncapped, allowing top performers the opportunity to earn over $180,000

What We Offer:

• Competitive base salary with commissions
• Comprehensive medical insurance, with FSA and HSA options
• Vision and Dental Care
• 401(k) plan, including matching contributions
• Life Insurance and short & long-term disability
• 20 days of paid time off + 12 paid holidays each year
• Training and professional development opportunities
• Supportive company culture focused on growth, innovation, and customer satisfaction

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [email protected].

Spatial Business Systems is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Senior Account Manager – Telecom

About SBS

Our intelligent design solutions help utility and telecom engineering teams perform more efficiently and with a higher level of quality to accelerate network build projects while reducing costs. We add capabilities that leverage current investments in GIS, CAD, and enterprise asset management. SBS has helped hundreds of utilities, telecommunications, and AEC (architecture, engineering, construction) firms achieve real benefits with dramatic increases in productivity. With headquarters in Denver, Colorado and a workforce across the United States, Canada, Europe and Australia, SBS provides industry leading software and expert level implementation and integration services to transform and streamline design work. Our team has extensive experience working with the unique engineering requirements associated with managing critical network infrastructure and pressing time to market pressures.

SBS provides a rewarding and exciting environment promoting flexibility, innovation, and commitment. We strive to employ the best people in our industry and encourage innovation, leadership, and achievement to provide employees the opportunity to make a real difference.

Position Overview

We are seeking a motivated and results-driven Senior Account Manager who has a proven ability to identify and close new business opportunities but also grow our existing client base, seeking new opportunities, uncovering issues and challenges, creating unique account strategies, and matching their needs with SBS solutions. This role requires a dynamic individual who is passionate about providing exceptional solutions and value to our customers.

You will be responsible for managing the entire sales process, from targeting, prospecting, and qualifying to closing contracts and maintaining long-term relationships. You will have support from key SBS stakeholders including Solution Architects, Technical Specialists, Project Managers, Delivery Experts, and the Product Development team as needed. This role will report to the Vice President, Telecom.

The successful candidate will work remotely and collaborate closely with the VP, Telecom on targeted, named Communications Service Provider, Cable/MSOs, and Telecom Design/AEC accounts in the United States and Canada.

Duties/Responsibilities

• Conduct market research to create target client profiles, identify the problems and pain points, define the most pressing use cases, and quantify the SBS solution value story.
• Actively seek out new sales opportunities leveraging industry contacts, networking, and social media.
• Set up meetings with potential clients, research their KPIs, understand any/all compelling events, and discover their top issues and goals.
• Prepare and deliver presentations on SBS products and services that align with client needs.
• Create frequent reviews and reports with sales targets, pipeline, ARR, and opportunity status.
• Ensure the availability and readiness of resources for sales calls and demonstrations.
• Participate on behalf of the company in conferences and industry events.
• Negotiate contracts to closure by articulating clear value and ROI, and effectively handling issues, conflicts, and objections.
• Collaborate with team members to achieve the best possible outcomes.
• Gather feedback from customers and prospects and share with internal staff.

Required Skills/Abilities

• Proven experience as an account manager, sales executive, or equivalent role.
• Thorough understanding of marketing, solution selling, and negotiating.
• Insights into US broadband infrastructure programs and incentives.
• Knowledge of telecommunications and fiber networks, capital budgets, operations,
• Experience with AEC telecom and FTTH projects.
• Proficiency in English; additional languages a plus.
• Excellent knowledge of MS Office suite of products.
• Hands-on experience with CRM (ie: Salesforce) software.
• Fast learner with a passion for solving client problems and competitive drive to win.
• Self-motivated with a results-driven approach and ability to engage and lead a sales support team.
• Comfortable with public speaking and leading client meetings.
• Strong aptitude in delivering compelling presentations in person and online.

Compensation

You can expect your annual on-target earnings (OTE) to be between $150,000-$200,000 (base and commission) depending on sales performance. Commissions are uncapped, allowing top performers the opportunity to earn $200,000+.

What We Offer

• Competitive base salary with software sales commissions
• Comprehensive medical insurance, with FSA and HSA options
• Vision and Dental Care
• 401(k) plan, including matching contributions
• Life insurance and short & long-term disability
• 20 days of paid time off + 8 paid holidays each year
• Tuition reimbursement
• Training and professional development opportunities
• Supportive company culture focused on growth, innovation, and customer satisfaction

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [email protected].

Spatial Business Systems is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

You will be responsible for working on the services delivery Team specializing in integrations, specifically with Enterprise Asset Management (EAM) applications as part of the project delivery life cycle.  

The most successful candidate will be a self-starter that demonstrates excellent communication and problem-solving skills with a strong drive for innovation.   

About the Role
As a Senior Integrations Technical Consultants at SBS, you’ll be a representative of the UDH – EAM group as part of the delivery of Software Implementations (AutoCAD based Design & integrations with ERP / EAM & GIS applications) solutions primarily for Utility, telecommunications, and government clients, ensuring projects are completed on time, within budget, and to client satisfaction. You’ll be involved in key Projects ranging in scale from multiple medium-to-large projects, lead cross-functional teams, and build strong client relationships. This role offers the opportunity to grow into broader leadership responsibilities within the organization and working with the SBS Partner network as you demonstrate project execution excellence.  

Required Qualifications: 

• 5 + Yrs. Minimum of Professional Consulting Services and/or Software Development experience  

• Experience with the following programing languages: C# .NET, Java 

• Experience working with Enterprise Asset Management software and/or middleware software applications – including but not limited to: SAP, Maximo  

• Database experience (Oracle, SQL)  

• Client facing Projects (Implementation of SBS software to meet the Client’s Requirements); will have a Consulting background  

• Ability to run & manage meetings  

• Ability to gather, manage and review requirements in accordance to the defined Solution Architecture & Software parameters  

• Ability to provide insight into SBS and Industry best practices 

• Availability to travel – average of 30% travel, pending number of assigned projects and the phases of the projects & internal conferences / events  

Preferred Qualifications: 

• Ability to meet regularly with Company Management and Customers to align goals  

• Experience Designing and developing system integration interfaces to ERP, work management and GIS systems 

• Experience working with the Autodesk AutoCAD API 

• Experience with the following software preferred: Autodesk AutoCAD Map 3D  

• Experience with Object-Oriented Programming 

• General understanding of the Electric Distribution, Transmission, and Substation design domains (Utilities) 

Technically qualified applicants should also have the following personal and team skills: 

• Experience leading large projects or authoring significant open-source tools on their own  

• Fit for company long term – will find work interesting and want to take on series role long term; take over the Design Tool product  

• Motivated self-starter, able to multi-task to meet deadlines, and possess strong communications skills 

• Strong verbal and written communications skills 

• Strong personal commitment to success of project and meeting expectations of clients 

• Be a team player 

 Compensation: 

Expected pay range of $130,000 – $150,000 with up to 10% annual discretionary bonus 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. 

What We Offer: 

• Competitive base salary 

• Comprehensive medical insurance, with FSA and HSA options 

• Vision and Dental Care 

• 401(k) plan, including matching contributions 

• Life Insurance and short & long-term disability 

• 20 days of paid time off + 12 paid holidays each year 

• Training and professional development opportunities 

• Supportive company culture focused on growth, innovation, and customer satisfaction 

How to Apply: 

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [email protected] 

Spatial Business Systems is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 

The Customer Success Manager is an essential role at SBS and is responsible for developing and executing nearly every aspect of customer success. This position will work closely with customers at all stages of their life cycle, from implementation and initial value to renewals and expansions. This includes user onboarding, adoption, training, and support. The Customer Success Manager functions as a trusted advisor and bridges the gap between the solutions SBS is building and the challenges utilities, telecoms, and AEC firms face. Additionally, the CSM will support in scaling our customer success team.

This role reports directly to the Director of Customer Success and is the voice of the customer within SBS, providing feedback from our customers to our product team, ensuring timely issue resolution and value add features.

You Will

• Ensure customer retention through proactive customer touchpoints and demonstrable value of SBS products
• Develop and maintain long-term business relationships with SBS customers and the critical infrastructure industry to drive advocacy
• Provide high levels of support via email and virtual meetings to ensure customers have the optimal experience 
• Manage the onboarding process for customers to drive adoption and expansion of SBS products and services
• Increase company revenue through identifying and developing opportunities to upsell with customers, e.g. expanding product usage, new product sales/implementation, offering professional services
• Collect customer requirements and feedback to relay to the product and engineering team
• Provide first line application support as required
• Work to achieve optimal customer health and log all relevant data points to assist in reporting and forecasting
• Help organize online events to drive customer loyalty and adoption
• Showcase newly released features, maximize the usage of relevant features and highlight product roadmap when needed
• Understand customer and system problems, and provide solutions to the customers
• Support ongoing projects to identify the right tools and processes for customer success as an organization, providing original thought and suggestions
• Support fellow team members to develop and work together to provide the ultimate customer experience 

Requirements

• 4+ years of prior experience in customer facing roles
• 2+ years as Customer Success Manager, Sales Engineer, or account manager working with technology solutions
• Experience providing customer onboarding, adoption and renewals in high volume
• Proven ability to manage and prioritize across multiple complex customer journeys at once
• Be commercially aware or business minded (sales experience is beneficial)
• Strong written and verbal communication skills, including presentation skills
• Numeracy literate, good with data and analytics
• Must have excellent time management and organizational skills
• Be reliable and have strict adherence to deadlines
• Ability and desire to work in a respectful, transparent, and collaborative way
• Self-motivated and a drive to be the best
• Adaptable to rapid growth and change
   

Nice to have: industry knowledge and experience in utilities, telecom, or AEC

Job Type: Full-time

Pay: $120,000 – $135,000 with an up to 10% discretionary annual bonus