Build the future of utility design with us

Position Overview:

We are seeking a motivated and results-driven Senior Account Executive who has a proven ability to identify and close new business opportunities but also penetrate our existing client base, seeking new opportunities, understanding their challenges, creating unique strategies per account, and matching their needs with SBS solutions. This role requires a dynamic individual who is passionate about providing exceptional service and value to our customers.

You will be responsible for managing the entire sales process, from prospecting and lead generation to closing deals and maintaining long-term customer relationships. You will leverage relationships with key stakeholders such as Solutions Engineers, Product Owners, Delivery and Development teams as required. This role will report to the Vice President of Sales.

The successful candidate will work remotely servicing North America.

Duties/Responsibilities:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media to grow book of business
• Set up meetings with potential clients to complete discovery process to understand pain points and business goals
• Prepare and deliver appropriate presentations on products and services, collaborating with the greater sales and product team
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections with your customers
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Required Skills/Abilities:

• Proven experience as a Senior Account Manager or relevant role
• Knowledgeable in Utility IOU CAPEX/OPEX, Transmission and Distribution for Electric and Gas
• Knowledgeable in AEC solutions that support Utility Transmission and Distribution projects
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM (Salesforce) software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Project Management and ability to manage book of business and multiple opportunities simultaneously

Compensation:

You can expect your annual on target earnings (OTE) to be between $175,000-$200,000 (base and commission) depending on sales performance. Commissions are uncapped, allowing top performers the opportunity to earn $200,000+

What We Offer:

• Competitive base salary with commissions
• Comprehensive medical insurance, with FSA and HSA options
• Vision and Dental Care
• 401(k) plan, including matching contributions
• Life Insurance and short & long-term disability
• 20 days of paid time off + 8 paid holidays each year
• Training and professional development opportunities
• Supportive company culture focused on growth, innovation, and customer satisfaction

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [email protected].

Spatial Business Systems is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

You will be responsible for working on the services delivery Team specializing in integrations, specifically with Enterprise Asset Management (EAM) applications as part of the project delivery life cycle.  

The most successful candidate will be a self-starter that demonstrates excellent communication and problem-solving skills with a strong drive for innovation.   

About the Role
As a Senior Integrations Technical Consultants at SBS, you’ll be a representative of the UDH – EAM group as part of the delivery of Software Implementations (AutoCAD based Design & integrations with ERP / EAM & GIS applications) solutions primarily for Utility, telecommunications, and government clients, ensuring projects are completed on time, within budget, and to client satisfaction. You’ll be involved in key Projects ranging in scale from multiple medium-to-large projects, lead cross-functional teams, and build strong client relationships. This role offers the opportunity to grow into broader leadership responsibilities within the organization and working with the SBS Partner network as you demonstrate project execution excellence.  

Required Qualifications: 

• 5 + Yrs. Minimum of Professional Consulting Services and/or Software Development experience  

• Experience with the following programing languages: C# .NET, Java 

• Experience working with Enterprise Asset Management software and/or middleware software applications – including but not limited to: SAP, Maximo  

• Database experience (Oracle, SQL)  

• Client facing Projects (Implementation of SBS software to meet the Client’s Requirements); will have a Consulting background  

• Ability to run & manage meetings  

• Ability to gather, manage and review requirements in accordance to the defined Solution Architecture & Software parameters  

• Ability to provide insight into SBS and Industry best practices 

• Availability to travel – average of 30% travel, pending number of assigned projects and the phases of the projects & internal conferences / events  

Preferred Qualifications: 

• Ability to meet regularly with Company Management and Customers to align goals  

• Experience Designing and developing system integration interfaces to ERP, work management and GIS systems 

• Experience working with the Autodesk AutoCAD API 

• Experience with the following software preferred: Autodesk AutoCAD Map 3D  

• Experience with Object-Oriented Programming 

• General understanding of the Electric Distribution, Transmission, and Substation design domains (Utilities) 

Technically qualified applicants should also have the following personal and team skills: 

• Experience leading large projects or authoring significant open-source tools on their own  

• Fit for company long term – will find work interesting and want to take on series role long term; take over the Design Tool product  

• Motivated self-starter, able to multi-task to meet deadlines, and possess strong communications skills 

• Strong verbal and written communications skills 

• Strong personal commitment to success of project and meeting expectations of clients 

• Be a team player 

 Compensation: 

Expected pay range of $130,000 – $150,000 with up to 10% annual discretionary bonus 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. 

What We Offer: 

• Competitive base salary 

• Comprehensive medical insurance, with FSA and HSA options 

• Vision and Dental Care 

• 401(k) plan, including matching contributions 

• Life Insurance and short & long-term disability 

• 20 days of paid time off + 12 paid holidays each year 

• Training and professional development opportunities 

• Supportive company culture focused on growth, innovation, and customer satisfaction 

How to Apply: 

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [email protected] 

Spatial Business Systems is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 

The Customer Success Manager is an essential role at SBS and is responsible for developing and executing nearly every aspect of customer success. This position will work closely with customers at all stages of their life cycle, from implementation and initial value to renewals and expansions. This includes user onboarding, adoption, training, and support. The Customer Success Manager functions as a trusted advisor and bridges the gap between the solutions SBS is building and the challenges utilities, telecoms, and AEC firms face. Additionally, the CSM will support in scaling our customer success team.

This role reports directly to the Director of Customer Success and is the voice of the customer within SBS, providing feedback from our customers to our product team, ensuring timely issue resolution and value add features.

You Will

• Ensure customer retention through proactive customer touchpoints and demonstrable value of SBS products
• Develop and maintain long-term business relationships with SBS customers and the critical infrastructure industry to drive advocacy
• Provide high levels of support via email and virtual meetings to ensure customers have the optimal experience 
• Manage the onboarding process for customers to drive adoption and expansion of SBS products and services
• Increase company revenue through identifying and developing opportunities to upsell with customers, e.g. expanding product usage, new product sales/implementation, offering professional services
• Collect customer requirements and feedback to relay to the product and engineering team
• Provide first line application support as required
• Work to achieve optimal customer health and log all relevant data points to assist in reporting and forecasting
• Help organize online events to drive customer loyalty and adoption
• Showcase newly released features, maximize the usage of relevant features and highlight product roadmap when needed
• Understand customer and system problems, and provide solutions to the customers
• Support ongoing projects to identify the right tools and processes for customer success as an organization, providing original thought and suggestions
• Support fellow team members to develop and work together to provide the ultimate customer experience 

Requirements

• 4+ years of prior experience in customer facing roles
• 2+ years as Customer Success Manager, Sales Engineer, or account manager working with technology solutions
• Experience providing customer onboarding, adoption and renewals in high volume
• Proven ability to manage and prioritize across multiple complex customer journeys at once
• Be commercially aware or business minded (sales experience is beneficial)
• Strong written and verbal communication skills, including presentation skills
• Numeracy literate, good with data and analytics
• Must have excellent time management and organizational skills
• Be reliable and have strict adherence to deadlines
• Ability and desire to work in a respectful, transparent, and collaborative way
• Self-motivated and a drive to be the best
• Adaptable to rapid growth and change
   

Nice to have: industry knowledge and experience in utilities, telecom, or AEC

Job Type: Full-time

Pay: $120,000 – $135,000 with an up to 10% discretionary annual bonus

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [email protected].

Spatial Business Systems is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

SBS is seeking an experienced Software Development Manager to lead our Shared Services engineering team, the group responsible for developing and operating the cloud-based services and APIs that power SBS products.

Reporting directly to the VP of Software Development, this position is part of the SBS Development Leadership Team, which collectively steers the strategy, standards, and delivery excellence for all SBS software products serving the utility and engineering design industry.

The Software Development Manager will oversee a globally distributed team responsible for building scalable, secure, and observable cloud services while ensuring world-class reliability and flow efficiency. This role combines people leadership, delivery management, and technical direction across DevOps and software engineering practices

Responsibilities

Team Leadership & Management

• Lead and mentor a cross-functional team of software developers and DevOps engineers across U.S. and Vietnam locations.
• Foster a culture of ownership, collaboration, and continuous improvement within the Shared Services team.
• Conduct regular check-ins, career development discussions, and technical coaching.
• Actively participate in the SBS Development Leadership Team, contributing to cross-product planning, governance, and engineering standards.

Delivery Management

• Plan and manage sprint execution and release cadence, ensuring predictable delivery using flow metrics (cycle time, throughput, WIP, flow efficiency).
• Balance short-term delivery needs with long-term architecture and platform sustainability.
• Oversee the delivery of shared platform capabilities (authentication, licensing, content management, integration APIs) that underpin SBS’s cloud and desktop products.
• Manage technical debt reduction and system reliability improvements through continuous delivery and observability.

DevOps & Site Reliability Engineering

• Ensure the reliability, scalability, and performance of Shared Services through proactive observability and operational excellence.
• Lead the implementation of DevOps and SRE best practices, including CI/CD automation, infrastructure as code (CloudFormation/Terraform), blue/green deployments, and canary release strategies.
• Drive adoption of monitoring, alerting, and incident management frameworks (CloudWatch, OpenTelemetry, PagerDuty, etc.).
• Partner with architecture and IT security teams to ensure adherence to SBS’s ISO 27001-aligned ISMS and AWS Well-Architected Framework.
• Champion automation and measurable reliability goals (MTTR, change failure rate, deployment frequency).

Technical & Architectural Stewardship

• Collaborate with the Shared Services lead to maintain architectural integrity and scalability across cloud SaaS platform.
• Review technical designs for quality, maintainability, and operational readiness.
• Introduce and standardize modern patterns such as event-driven architecture, domain-driven design (DDD), and service observability.
• Ensure cross-product alignment with Design Tools, GTI, and Shared Services teams.

Governance & Reporting

• Technical & Architectural Stewardship
• Collaborate with the Shared Services Architect to maintain architectural integrity and scalability across the AWS SaaS platform.
• Review technical designs for quality, maintainability, and operational readiness.
• Introduce and standardize modern patterns such as event-driven architecture, domain-driven design (DDD), and service observability.
• Ensure cross-product alignment with Design Tools, GTI, and Shared Services teams.

Required Skills

• Proven success managing globally distributed software and DevOps teams; ability to develop talent and lead through influence. 
• Solid technical foundation in modern SaaS architectures, APIs, and cloud services (AWS preferred). Ability to read and review code when needed.
• Experience applying Agile, Scrum, or Kanban frameworks with flow metrics (cycle time, throughput, WIP, flow efficiency). 
• Demonstrated ability to build and operate reliable CI/CD systems, strong knowledge of automation, observability, incident management, and reliability engineering practices. 
• Familiarity with CI/CD pipelines, cloud infrastructure (CloudFormation/Terraform), and release management automation. 
• Understanding of secure coding, IAM, and ISO 27001-aligned practices. 
• Strong communication and facilitation skills for coordinating across architecture, product, and QA functions. 
• Commitment to building psychologically safe, high-performance teams that learn and adapt continuously. 

Qualifications

• 8+ years of professional software development experience, with 3+ years in engineering management or technical leadership.
• Demonstrated ability to manage multiple projects and priorities across distributed teams.
• Proven ability to lead DevOps/SRE-focused teams supporting production SaaS environments.
• Demonstrated success delivering cloud-native or hybrid systems that integrate with enterprise platforms
• Proven success delivering cloud-native software or shared platform services on AWS.
• Experience leading Agile or Kanban teams and using flow metrics to improve delivery performance.
• Excellent communication, analytical, and problem-solving skills.
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• Experience in the utility, energy, or infrastructure software sector preferred.

Compensation: 

Pay Range of $170,000 – $180,000 with an up to 10% discretionary bonus.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies.

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to [email protected]