Mobile Menu Toggle

Updates to SBS support portal

Your experience with our support systems is getting a refresh. Today, we’re excited to release version 2 of our SBS User Portal, which we’ve chocked full of enhancements to make your experience getting help and support from SBS easier, faster, and more convenient.

Key Enhancements

1. Modernized Visual Design

  • Sleek, polished UI aligned with contemporary design standards.
  • Enhanced background visuals for clearer content separation.

2. New Notifications System

  • Banner notifications by priority (Critical, Important, Informational).
  • Persistent “Notifications Log” accessible from homepage and top navigation.

3. Reorganized Management Section. Accessible to administrators only, this area now includes:

  • User Management: View and manage user access.
  • Product Management: Assign/unassign product licenses via UI or CSV upload.
  • Reporting: Activity logs and data export.
  • Settings: Includes Sales Account, SSO, and Personal Data info.

4. Redesigned Products Area

  • Interactive product cards with dropdowns for Year, Platform, and Version.
  • Direct navigation to specific product details and version downloads.

5. Streamlined Projects Page

  • Focused on end-user access to project resources and releases.
  • Internal build management now handled via separate application.

6. Accessibility Enhancements

  • Aligned with WCAG 2.2 standards for perceivability, operability, understandability, and robustness.

Visit the SBS User Portal to get support for your SBS solutions.